Please arrive 15 minutes earlier to allow sufficient time to complete the check-in process.
In an effort to accommodate all our patients in a timely manner, please be reminded of the following office policies:
Late Arrival Policy: If you are more than 10 minutes late for your appointment, you may be asked to either receive a shortened treatment or to reschedule your appointment to a different time. All appointments that are arriving 15 minutes or later will be asked to reschedule (late cancellation/no show policy applies).
Late cancellation/no show policy: We reserve the appointment schedules for patients that need the service. Should there be a no show or late cancellation for a medical appointment or cosmetic consultation, without 24-hour notice, a charge of $75 (Danville & Walnut Creek locations) or $50 (Manteca location) will be billed to your account; $150 will be billed, should you miss a surgery or cosmetic procedure, without calling the office 24 hours in advance.
Thank you for your patience and understanding in this matter. We are working to provide each of our patients with the most positive experience possible.